Last updated: August 28, 2025

This Disclaimer applies to all users of the Ladies City Cosmetics platform, including visitors, registered customers, and anyone who interacts with our website (www.ladiescitycosmetics.com) and related services. By using Ladies City Cosmetics, you agree to the terms outlined in this Disclaimer.

1. No Guarantees or Warranties

Ladies City Cosmetics provides its services and products on an "as-is" and "as-available" basis. We make no express or implied warranties, representations, or guarantees regarding:

• The availability, accuracy, or completeness of any product listing, pricing, or promotional offer.
• The availability of a product at the time you place and pay for an order.
• The accuracy of product descriptions, images, or specifications as provided by third-party suppliers or vendors.

We do not guarantee that the platform will be free of errors, interruptions, or technical issues. Users are advised to use Ladies City Cosmetics at their own discretion and risk.

2. Product Availability and Changes

Products listed on Ladies City Cosmetics are subject to availability and may be modified, replaced, or removed at any time without notice. While we strive to keep product availability updated, stock levels may fluctuate due to demand, supplier issues, or discontinuation.

If a product becomes unavailable after your payment has been confirmed, you will be offered:

• An option to select another product of equal value, or
• A full refund to your original payment method or store credit.

3. Payments & Pricing

Ladies City Cosmetics operates a model. Orders are confirmed only after successful payment via Paystack or an approved bank channel.

• Prices may change without notice based on supplier updates, foreign exchange fluctuations, or promo availability.
• Processing or shipping fees displayed at checkout are non-refundable once an order is fulfilled.
• Where store credit is issued (e.g., for refunds), it cannot be converted to cash unless stated otherwise.

4. Shipping and Delivery Disclaimer

Shipping is initiated only after payment has been confirmed. Standard delivery timelines shared on the site or via email are estimates and may vary.

Ladies City Cosmetics is not responsible for shipping delays or failures caused by:

• Third-party courier services
• Customs clearance or border restrictions
• Incorrect address or user-provided information
• Force majeure events including weather, natural disasters, or strikes

5. User Responsibility

By using Ladies City Cosmetics, you agree to provide accurate information and use the platform for lawful purposes. You are responsible for keeping your account credentials secure and for all actions taken under your account.

Ladies City Cosmetics is not liable for any financial loss or inconvenience caused by:

• Providing incomplete or inaccurate delivery information
• Misusing the platform or reselling items without authorization
• Ignoring care instructions for cosmetic products

6. Third-Party Services and Links

Ladies City Cosmetics may use or link to third-party tools, services, or external websites (such as payment gateways, social media platforms, etc.). These third parties are not controlled or operated by Ladies City Cosmetics.

We are not responsible for any content, actions, or policies of these third-party platforms. Your use of any third-party service is at your own risk and subject to their own terms and privacy policies.

7. Refund Limitations

Refunds are issued only under the conditions outlined in our Terms of Service. We do not guarantee full refunds for:

• Products that have been opened, swatched, or tampered with after delivery.
• Change-of-mind requests after an order has shipped.
• Products damaged due to misuse, improper storage, or third-party handling.

8. No Legal, Financial, or Professional Advice

Content on the Ladies City Cosmetics website, including blog posts, product recommendations, or support responses, is for informational purposes only. It should not be interpreted as legal, financial, or professional advice.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Ladies City Cosmetics shall not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from:

• Use or inability to use the platform
• Delayed or failed product delivery
• Lost data or financial loss from user error
• Product quality, accuracy, or performance

In any case, Ladies City Cosmetics’s total liability will not exceed the total amount you paid for the product or service in question.

10. Changes to This Disclaimer

Ladies City Cosmetics reserves the right to update or change this Disclaimer at any time without prior notice. Continued use of the platform after updates signifies your acceptance of the new terms.

11. Contact Information

If you have any questions about this Disclaimer, please contact:

• Email: info@ladiescitycosmetics.com